Refund policy

 

Return Policy

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Returns
We do not do any refunds nor cancelations of orders.
Our policy offers exchange only within 15 days from the date of your purchase. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.

Items that are not exchangeable:

Custom Tees, DTF designs, Holiday Tees, Yves T, Coco T, Fendi T, Sale items, undergarments, accessories, swimwear, shoes, makeup, party dresses and holiday attire.

Additional non-returnable items:

Items using discounted promo codes

All Swimwear is FINAL sale.

WHITE clothing are FINAL sale.

Bodysuits are FINAL sale.

ACCESSORIES are FINAL sale.

All items on SALE are FINAL sale.

Gift cards 

To complete your exchange, we require a receipt or proof of purchase.  All exchanges that require shipping is at the expense of the customer for both ways to and from store.

All exchanges are FINAL SALE.

 

Return Instructions:

To return your product, you should mail your product to:

DM Boutique

3633 Slauson Ave Suite G Maywood Ca 90270

We do not provide return labels

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Please include invoice (receipt) inside the package.

If it is an exchange please include instructions inside the package on what you want instead, if we do not have it in stock we will send store credit to your email.

 Cancellations:

We are unable to cancel any orders for money back. If you would like store credit for an order you must contact the store as soon possible before it is shipped out. Our team works very hard to process orders as quickly as possible to ensure you receive your package on time. Once you receive a shipping confirmation email, we cannot guarantee that your request will be fulfilled.

Lost or stolen. packages:

We are not responsible for lost or stolen packages.